Shipping policy
Please note that there is a processing time of 24-48 hours for all orders. For orders placed on Saturday and Sunday, processing time will start Tuesday.
What is the shipping fee?
Shipping fee may vary depending on the weight and location to which it is being shipped to. The rate will reflect upon check out. Our couriers are LBC and DHL for international orders.
When will I receive my package?
Metro Manila- Estimated delivery is within 3-5 business days.
Provincial- Estimated delivery is within 7-4 business days.
For international, this will vary depending on the courier.
Provincial- Estimated delivery is within 7-4 business days.
For international, this will vary depending on the courier.
All delivery lead times are estimated.
Can I cancel an order?
We want to deliver your item as soon as possible, so we process orders in real-time during business hours.
There could be some instances wherein we are unable to cancel order/s once they have entered the shipping process.
How do I track my order?
A notification will be sent through email with your tracking information once your package has been shipped.
You can view and track your order status under My Account.
